Privacy policy

Trusted Tote Privacy Policy

Last Updated: March 28, 2026

Trusted Tote ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.trustedtote.com, purchase our products, or interact with us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you purchase an item or contact us.
  • Financial Data: We do not store or collect any payment information. All financial information is provided directly to our third-party payment processor (e.g., Shopify Payments, Stripe, PayPal). We encourage you to review their privacy policy and contact them directly for responses to your questions.
  • Data from Your Device: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, and pages you have viewed directly before and after accessing the Site.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

  • Process your payment and fulfill and manage your orders.
  • Deliver products and services you have requested.
  • Email you regarding your order confirmation and shipping status.
  • Respond to your customer service requests and inquiries.
  • Monitor and analyze usage and trends to improve your experience with the Site.

3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. However, we may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, order fulfillment, and shipping companies.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, your information may be transferred.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.